An organization faces an ethical dilemma when the people working in that particular organization violate rules and regulations and go against its moral ethics and values. Henceforth, management and leadership are essential elements in any merchandise. Its CEO’s administration shows the people involved with keeping a pace between interests between the stakeholders, managers, and other workers. Here, management is defined as the agency and coordination of different economic resources within the merchandise. 

Here the agency chosen is an NGO where the leader has a vision of doing social work and making this the number one NGO among every other in the surrounding. However, leadership dilemmas and ethical files and violence at the workplace. 

Working in an NGO demands business ethics and moral principles along with excellent communication. Henceforth, everyone in the agency is bound to obey and follow the code of conduct to maintain discipline and keep track of everything (Vitez). 

However, the violation that happened was due to:

– The workers mixing up their personal and professional life and having zero sense of how and what to do. This messed up their relationship with their clients

– The authorities did not give credit to the deserver (Vitez). 

Here, there are two types of ethical dilemmas affecting the reputation of the NGO:

– Being dishonest by not crediting the deserver.

– Not realizing the difference between personal and professional life.

Despite such issues, there are specific challenges that the agency leaders face while solving these issues (Vitez). 

– They have peer pressure of the stakeholders forcing them for their work and other aspects, including several things

– The framework of the organization gets affected in multiple ways

– The development of several plans goes on halt

– Power of making decisions goes weak sometimes because the issues being generated get out of control (Vitez). 

Talking about some facts where the merchandising leadership manifests itself in the merchandise owner or the agency’s executive directors as they have a vision or some idea in their mind regarding the venture they are starting. Henceforth, they are held responsible for handling every aspect of making a new venture, no matter how many hurdles come their way. They respond to negative situations as per their personality traits (Vitez). 

The traits included are conscientiousness, competitiveness, enthusiasm, boldness, and self-assurance. These elements identify the business skills to accomplish the work and inspire people to work in a tough time with the leader. However, the identified leadership traits can include empathy, maturity, intuitiveness, team orientation, and charisma. These elements might relate to the structure of an organization where the leaders work (Vitez).

The leaders and the owners develop a set target for their organization. This set target includes information for promoting the data, methods, and knowledge for workers working in that agency. These leaders can delegate unnecessary assignments to the initial workers. This way, they can manage a singular focus on the agency’s entire set target (Viteagency’s entire set target readers have a better idea of their objectives and goals. However, the actual target of any company is to make a profit out of everything they have. The leaders aim for these objectives and goals and make sure that their team achieves them. In case the team loses its way, the leaders help them gain their objectives and targets back.

However, the merchandising leadership might make some merchandise issues because they might be so focused on one particular target that they might overlook the other one. Workers or managers may be dismissed or considered less critical if the leadership goals exceed these people. The leaders continuously punishing or criticizing their workers may make an unfavorable surrounding where the workers might feel uncomfortable and unproductive (Vitez). 

Here the leaders need to understand that their motive is to influence people around them by having a balanced relationship between work and their workers. They need to dynamically keep a balance among everything because this is what they have signed up for. 

As per dishonesty and not giving the deserver credits is concerned, this factor plays a significant role in making the workers realize their worth and work ethics. This way, they follow the defined code of ethics and stay within their specified limits. Henceforth, this is the number one factor affecting the system of any organization (Vitez). 

Characteristics: There must be Followers, Personal Quality, Reciprocal Relationship, Community of Interests, Guidance, Shared Function, and a Few Others

Keeping in view certain things, here are some of the characteristics that a leader must possess to run an organization (R). 

Leaders need to have followers to exist and exercise ownership because it exists in informal and formal organizations. Henceforth, there must be a reliable bonding between the leader and the followers. However, it can be done only if the leader puts himself in work to identify his existence. He should be a dynamic person in the relevant section because he cannot hit his set goals if he is not this way. Moreover, his behavior and character influence his workers’ work as it kindles a vice-versa relationship between the people and the leader. Both of them affect each other in several ways, and their willingness helps no enforcement and perfect work environment. However, the followers or the worker should follow the leader’s objectives; therefore, they should have the same interests. Having interest can work along quickly with the leader’s guidance for achieving the organization’s target. Motivation and equality do all justice (R). 

What is Leadership –Major Objectives

The leaders are bound to give the workers a satisfaction level with their coordination and cooperation for determining their ease. They need to provide and select the required directions regarding the bad or good, wrong or right, and this or that behavior and conduct that are applicable in the surrounding. They are also bound to formulate and determine the justified and equitable behavioral norm in developing creative, new, and innovative approaches, ideas, and outlooks between the people. Also, to make and determine the missions, perspectives, and visions for the betterment of society. It also includes developing and defining the parameters as per the ethical code of conduct towards the balanced and optimum attitude between the groups and people in any society. It also helps determine some of the learning elements for following the idea of justification, truth, politeness, and purity between a community’s people. This helps in developing a devotional attitude and behavior, enthusiasm, and loyalty. Providing and determining the needful indications to build team spirit between the people creates a common interest and shows a willingness to work (R). 

Leadership as a Status Group, As a Focal Person, As a Function, and As a Process 

Leadership can be viewed as a focal person, process, function, or status group. However, it can be defined with more explanation and clarification. 

The leadership as a status group shows a person moving to leadership status hereditary or electing him for this position. Leadership as a focal person is where the leadership vests the individuals regarded as leaders by getting selected or elected for the posts of chiefs, administrators, directors, managers, or the executives of different sections of an organization. Leadership as a function has certain activities facilitating the group targets’ gains, and the person doing these actions is the leader. Leadership as a process is an interactive one where the followers and the leaders exchange influence. For instance, the leader impresses and influences the people with his support, ideas, and direction. On the other hand, the follower influences and impresses the leader by his contribution, ideas, and suggestions for hitting the group target (R). 

Importance: Leaders Provide Task Support, Psychological Support, Development of Individuals, Building the Team Spirit, Motivation and a Few Others

Leaders help their people in every aspect of their life. They support their workers by assembling specific organizational resources to accomplish their work as per the company’s standards. They not only help in meeting the target but also to overcome several problems that they face while working on specific projects. They build up their morale to work with enthusiasm and zeal. For them, work becomes essential, and they can differentiate between personal and private life. Once they know this difference, they can work efficiently and correctly wherever they go or move. Henceforth, it results in the overall development of the personality and the company they are working for. As a person can never work alone and needs a tea, the leaders build teamwork spirit between them for working together with coordination to it the company’s goals and targets. All they need is the motivation of their leader to work efficiently in the agency. This also helps them take a critical analysis of their work positively and urge improvement. It also helps introduce change because the leaders can convince the workers regarding the benefits and demands of organizational development and change (R). The workers will stay committed and stick to the code of conduct when they gain confidence in them. As leadership comes with trust, the ethical code of conduct confirms the customers, community, workers, regulators, shareholders, and suppliers in a leader. Henceforth, the leader empowers the workers and shows the delegation of authority. With time, the leaders must review their vision and mission statements with clear guidelines and norms by taking into account their subordinates’ experiences and views by specific interactive methods, including discussions and workshops. Last, they need to set an ethical and moral example by practically performing and implementing them within the organization (R). 

Need: Imperfect Organization Structure, Rapid Technological, Economic and Social Changes, Nature of Human Memberships and a Few Others

No agency structure can come up with uniformly good superior-subordinate relationships. This shows the existence of not-so-formal sections within the framework of a traditional agency. With better leadership, informal and formal units can be brought up to work, and the imperfection of a professional agency structure can be corrected. As per constant social, technological, and economic changes, the agency must effect suitable changes in its management style, operations, and superior-subordinate relationships. For instance, an event demanding fall might want to discontinue the production of multiple services and goods or might take up the making of alternative services and goods (R).

Similarly, the increasing practice can think of an innovative way of retaining the customers by adding to their list for gaining some foothold in the upcoming markets. It might also offer more compensation for luring more eligible employees. With the rapid growth of the organization, it might develop several imbalances too. For instance, increased activities in an organization might lead to an increased management level, adding complexity in the structure by creating problems in coordination, command, and code of ethics in different agency sections. Therefore, a strong leader is required to steer the agency at such time. Other people have different values, interests, temperamental make-up, beliefs, and intellectual make-up. Therefore, every individual is a part of a particular social group, including social organization, family, community, and neighborhood group, external to the agency, and out of its control. And these influences result in conflict between the group interests and workers’ targets (R).

Approaches to the Study of Leadership: Person-Oriented Approach, Situational Approach, and Group-Oriented Approach

There are multiple approaches for studying leadership, and these can be exemplified in many ways. Leaders are never made as they are born with those specific qualities. They can change and frame the situations as per their choice by enacting a shared motive system providing a basis of actions in a fair sequel. Personal characteristics and traits have an impact, thus leads to a perfectly organized leader. Therefore, a great leader who wants a perfect organization must have those traits too. Possessing physical and nervous energy by determining how long he can work and assist his people is the foremost demand that defines the perfect code of conduct. The leader possessing a high mental ability who is well-informed and well-read knows what and how to do. He must be captivating and a magnetic human being bold enough to implement and introduce new concepts and ideas. By unique imagination, original thinking, and creativeness, he can handle adverse situations and develop multiple options to adapt to changing conditions (R). 

As per the factor of honesty, where the credits must be given to the deserver when the leader implements this thing, he motivates his workers to give their best with all the authenticity, sincerity, and truthfulness. His stamina, uprightness, decisive nature, bravery, guts, sartorial and physical looks, courage, and justification can lead his company to the top among the companies or agencies (R). 


Leadership Effectiveness

In any merchandise enterprise, the managers think that leadership’s role concerning their subordinates is to get the right things done in a good way for achieving their targets. At the same time, leaders’ effectiveness is somehow critical for any firm’s success and survival. Therefore, there is a more prominent side of leadership and its significance in any merchandise enterprise. In case the leaders do not give credit and punish the workers out of nowhere without showing any mercy, they will never succeed as a successful business person. This will result in losing all the fame and powerful resources resulting in the downfall of the business. Henceforth, it is right to say that leadership is a more significant responsibility that demands stamina, uprightness, decisive nature, bravery, guts, sartorial and physical looks, courage, and justification (R).